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01-06-2012 10:19 AM
I've a Deskjet 4180 and tryied to print a file using Word 2010, but it comes without colors. I've already tried to search for printing options in Word itself and also tryied downloading the latest drivers I could, but nothing seem to work. The weirdest is that I tryied printing a .jpeg file from Photoshop and it printed the colors.
Below are the settings of the printer - sorry, but it's all in Portuguese, since I'm brazilian. Just wanted to show that the resource "color" is setted as "no" and I just can't fint how I change that.
If someone is able to help me, I'd really thank.
07-23-2012 03:31 PM
This article should get your colors back. Give the steps outlined a shot and let us know if it helps.
Best of Luck!