Printer error: paper mismatch (7722 Views)
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Student
JollyJoe
Posts: 1
Registered: ‎04-17-2012
Message 1 of 7 (7,722 Views)

Printer error: paper mismatch

I'm getting a message that there is a paper mismatch when I print to the 6500 all-in-one.  I was printing successfully, then got the message and can't print anything. What do I need to do?

Professor
jabzi
Posts: 1,957
Registered: ‎04-11-2012
Message 2 of 7 (7,720 Views)

Re: Printer error: paper mismatch

Hello Jolleyjoe,

 

Please click on below link to access the troubleshooting steps to resolve the issue.

PaperMismatch

 

 

Regards,
Jabzi

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Regards,
Jabzi

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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Student
fortress
Posts: 1
Registered: ‎12-14-2012
Message 3 of 7 (6,413 Views)

Re: Printer error: paper mismatch -


jabzi wrote:

Hello Jolleyjoe,

 

Please click on below link to access the troubleshooting steps to resolve the issue.

PaperMismatch

 

 

Regards,
Jabzi

Help the community by marking this post .
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!


 I had the same problem AFTER I had printed some custom sizes ( 4 x 6 cards, etc.) Aligning the printer head worked in getting back to normal letter sized printing. Thanks

Professor
jabzi
Posts: 1,957
Registered: ‎04-11-2012
Message 4 of 7 (6,276 Views)

Re: Printer error: paper mismatch -

Hello Fortress,

 

Let me know if the above mentioned steps worked .


Regards,
Jabzi

Help the community by marking this post .
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!
I work for HP

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the white star under my name.


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Student
Mac88
Posts: 1
Registered: ‎01-24-2013
Message 5 of 7 (6,032 Views)

Re: Printer error: paper mismatch

The first suggestion resolved the issue. Thanks!
Student
AYAZ813
Posts: 1
Registered: ‎09-22-2013
Message 6 of 7 (3,016 Views)

Re: Printer error: paper mismatch

HP Office jet 4500

Honor Student
MarthaGinger
Posts: 4
Registered: ‎10-05-2012
Message 7 of 7 (3,012 Views)

Re: Printer error: paper mismatch -

THANK YOU!!!!!!!! Aligning the printer heads corrected my "paper size mismatch" problem.
MarthaGinger
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