11-17-2008 07:39 PM
If you are using Windows XP see the Microsoft Knowledgebase Article here.
If you have a different operating system please leave more details.
Bob Headrick, MS MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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11-18-2008 12:15 PM
11-27-2008 11:57 AM
1. Go to Programs and Features in Control panel > click Turn Windows features on or off
2. click + sign of Print services
3. Select LPD and LPR. You should remove Internet Printing Client. > restart your PC to ensure there is no error of spooler service.
4. Add your printer driver again.
11-30-2008 04:45 PM
Each year my wife and I attempt to print our Christmas card envelopes on the printer. We don’t succeed because the addresses are printed off-center. This year I thought I would download the latest version of the printer driver and hope it would solve the problem printing odd-sized envelopes.
I searched on Google for print drivers for the 1022nw. I downloaded the HP laserjet host based print driver package from http://h20000.www2.hp.com/bizsupport/TechSupport/S
As a result, I found that when I tried to print, I got a “Spooler Subsystem App has encountered an error and needs to close” error message. After another Google search, I found Microsoft Knowledge entry 810894 at http://support.microsoft.com/kb/810894. I did most of what was outlined there. In the third step of the resolution, I did not remove all the registry entries as described. The only one I removed was the 1022nw entry. I was able to reinstall the 1022nw [without any intervention on my part to provide the driver].
I no longer get the “Spooler Subsystem” error. The print spooler service is running. My application programs, such as browsers and word processors, are able to send output to the printer. Unfortunately, any output I send is immediately deleted. I have observed this by having the print queue window open and visible when I send output to the printer from an application. The first thing I see is the output bring deleted.
Here is some additional information from my attempts to solve the problem.
I can get to the printer properties page. On the Advanced tab I tried top change the spooling option from spool-print immediately to print directly to printer. It failed. The message was “Printer settings could not be saved. Operation could not be completed.” I tried using IE7 to access the embedded web server; I was unsuccessful. Neither the change to spooling or accessing the embedded web server are things I had previously tried. I, therefore, don’t know whether they worked before my current problems.
I can get a printer test page as well as a configuration page using the “go” button.
I have tried to print a test page from within windows. It didn’t print. I’ve gone through the steps of trouble shooting without finding/solving the problem.
12-06-2008 09:12 AM
had the same problem printing from a Vista laptop to a XP desktop using a wireless connection.
Finally went into windows firewall and turned on, then under exemptions added a ck mark to all boxes for my HP printer.
There were about 4 .exe files for the printer, after that all is well and printer works, no longer getting spooler subsystem error on the desktop that has printer installed.
02-09-2009 11:46 AM
Thank you for the information about the firewall. That fixed my problem. I have been struggling with this problem for a couple of months now and was getting tired of it. My problem happened only when I was printing PDF's. I have tried many other solultions, but yours is the first to work.
However did you associate this problem with the firewall.