HP Support Forums
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05-03-2009 05:34 PM
I have an HP Officejet Pro 7780 all-in-one. When printing bank statements or documents from my company intranet the printer will print the whole page, 1/2 a page or 1 line in what looks like a foreign language. I've been trying for over 2 months to get this corrected through HP tech support. Now I'm 45 days past the warranty and it still no one can get this corrected. I must have emailed, chatted, & phoned with at least 6 different tech people.No one can correct this problem. Has anyone ever had this happen and how did you correct it without buying a new printer. This is my 3rd HP printer and have liked them up until now.
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05-03-2009 08:07 PM
I do not have an answer but just saw this post which appears to be the same symptoms. You might subscribe to that post as well.
Bob Headrick, Microsoft MVP Printing/Imaging
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06-10-2012 11:12 AM
Found this fix..
Today, after reprinting the same PDF several times, and getting garbage out each time, I clicked “print”, and started looking around in the print window that opens for my HP 7260 printer. When I print PDFs, I get an “Advanced” button in the bottom left corner of the print window that I can click on. There are a bunch of “greyed-out” postscript options in this window, but there is also a check box that says “Print as image”. I decided to check this box and click “OK”, which closes the advanced printing options window, then I clicked “OK” to send the PDF to the printer. I think doing this causes the entire document to be sent to the printer as “raster graphics”, rather than as PCL containing a mix of graphics and ASCII text.
Voila! The PDF printed correctly. I’m not certain that checking the “Print as image” option was the reason, but it’s worth trying if you are having this problem, and you have this option in your print setup.
01-07-2013 08:50 AM
What operating system and what printer are you using? If using a Windows operating system, see the link below for troubleshooting strange or garbled text when printing.
Continuous Pages of Strange or Garbled Characters Print in Windows
When a solution is found please mark the post that solves your issue.