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11-22-2008 05:16 PM
My multifunction printer is HP Officejet Pro L7700.
In printer properties - under the 'advanced' tab, I have 'Mirror Image' set
However, if I make a change under the 'features' tab in pinter properties,
the 'Mirror Image' will change to ON, without me wanting it to.
How can I keep this from happening?
Solved! Go to Solution.
11-23-2008 02:59 PM
11-23-2008 04:50 PM
11-25-2008 02:47 PM
11-25-2008 03:48 PM
11-25-2008 04:53 PM
I had to go into the advance tab on both the my laptop and my desktop (What changes did you make under the advanced tab?)
but I still think its the HP software update. (Which HP Software Update do you mean?)
Because my laptop was update to XP3 few months ago. (Do you mean Windows XP Service Pack 3?)
Thank you....this problem has me buffaloed!
11-27-2008 05:52 AM
I see you uninstalled XP Service Pack 3. I did not have to do that.
Please note that for some reason all the default setting have mirror on so you have to make custom settings.
All of my custom settings were OK.
(What changes did you make under the advanced tab?)
I setup two new custom setting.
1. Mirror-Off for regular printing Custom Setting.
a. Advance Tab: set the mirror setting to off
b. Shortcut Tab: Rename this custom setting to Mirror Off
2. Two-Side Printing
a. Shortcut Tab: set the everday printing to print to print two sided
b. Advance Tab: set the mirror setting to off
c. Shortcut Tab: Click Save and name it Two-Sided
(Which HP Software Update do you mean?)
I have my desktop setup to receive updates from HP.
(Do you mean Windows XP Service Pack 3?)
Yes - my laptop- I updated to XP3 when it first came out - a couple of months ago.
My desktop I did on the 24th of this month the same day HP updated its software.
You can update your computer to XP3 and then just make the custom printing.
I have contacted HP with this issue and suggest that they update the software and drivers for these printers.
There is a definite conflict with a driver or software.
Good luck and try again!
11-27-2008 05:56 AM
I did have one more thought. I didn't uninstall the printer and reinstall the printer.
That could of helped but I just thought of that. Sometimes that can correct a problem.
I will try that on my desktop and see what happens and report back but I won't be doing this until the weekend.