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10-04-2010 11:32 AM
Hp Photosmart D110 all in one printer--I am totally disgusted with this printer...have had it a few months. It will only get about 160 economy pages per ink cartridge which is ridiculous. So we bought an ink refill kit and just refilled and reinstalled the black ink cartridge. it is printing from the computer just fine but the printer WILL NOT COPY. When I use the tool box and check ink levels it just shows question marks on both ink cartridges.
I spent 45 minutes on HP Chat Support and got no answers except that I need to use genuine HP Cartridges. They could not explain to me why the printer would print but not copy with refilled cartridge.
Any help from any of you regarding the NOT copying and the ink cartridges.....thanks so much