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Student
Eve010
Posts: 1
Member Since: ‎04-24-2010
Message 1 of 2 (354 Views)

Printer will not turn on

I made a copy this morning, and when I tried to make a copy later my printer would not turn on.   Need help please.

Tutor
lanscaper
Posts: 12
Member Since: ‎04-25-2010
Message 2 of 2 (333 Views)

Re: Printer will not turn on

If I knew the exact printer I could probably link you a document but anyways.  No power is a simple troubleshooting.  Plug it in to the power only (compeletely standalone) and directly to wall outlet (not through a power bar).  Insure the power cable hasn't come loose anywhere.... most printers have the power connect in back of printer and in wall and also a connection at the middle of the cable into the "box".  If it will not power on this way then try a different wall outlet.  If the same issue occurs then replace it.  Call HP if you want to find out if you have any option for a trade in/up replacement option if you're out of warranty.  If you're in warranty you've probably already called them :smileyhappy:

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