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04-12-2012 06:10 AM
Just recently I've been unable to print #10 envelopes ( #6 print fine). If I just print to a plain sheet of paper the address prints fine and in perfect alignment for a #10.I've tried printing with Word and my separate address book neither work even tried taping a #10 to a plain sheet of paper and it printed perfectly.
04-13-2012 12:35 PM
could you provide the community with a little more information to help narrow troubleshooting? Things like your printer model and your operating system help out a lot.
04-20-2012 11:11 AM
Does it print at all? Or do you get something like a paper mismatch error?
This document may have some information that could help:
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.