Question
Reply
 
Student
RockyFlats
Posts: 1
Member Since: ‎11-19-2009
Message 1 of 15 (22,316 Views)
Accepted Solution

Printing Crooked on the sheets

Just bought a swell HP 6500 Wireless Printer -- but...

 

It is printing crooked on the sheets. How do I calibrate it to print with proper alignment?

Student
larryb828
Posts: 1
Member Since: ‎01-26-2010
Message 2 of 15 (22,219 Views)

Re: Printing Crooked on the sheets

I just bought a brand new 6500 and am having the same problem! It's pretty upsetting as a consumer to purchase a new product and not have it work correctly.  I'm very upset about it. No matter what I try this printer will not print straight.  HP's just lucky I'm complaining about it here instead of amazon or buy.com.

Tutor
karla3000
Posts: 3
Member Since: ‎04-16-2010
Message 3 of 15 (22,123 Views)

Re: Printing Crooked on the sheets

I have this same printer, and it had started printing crooked.  Here is how I got mine to act right :smileyhappy:

 

First, I checked the duplexer in the back.  I removed it and made sure I didn't see any paper anywhere (I had been through several paper jams at this point :robotmad:) and replaced it, being sure it was snapped into place on both sides.

 

Next I completed the alignment process.  Here are the steps:

 

1)  Press the Setup button on the device control panel (the one with the image of a wrench on it)

2)  Press the right arrow button until you reach "6. Tools"

3)  Press OK

4)  Press Right Arrow Button until you reach "3. Align Printer"

5)  Press OK

 

The screen will say:

      Aligning Cartridges...  Please wait.  This process will take approximately 7 minutes."

 

After the printer has completed the process, a page will print out.  The screen will then state:

      Success

      Alignment successful.  Recycle or discard the page printed.  Press OK to Continue.

 

After this, my 6500 worked like a dream.  I hope this helps someone!  :smileyvery-happy:

 

Student
stopsucking
Posts: 1
Member Since: ‎04-23-2010
Message 4 of 15 (22,093 Views)

Re: Printing Crooked on the sheets

 


 

"First, I checked the duplexer in the back.  I removed it and made sure I didn't see any paper anywhere (I had been through several paper jams at this point :robotmad:) and replaced it, being sure it was snapped into place on both sides."

 

FYI for anyone else showing up here looking for a fix. The above is the secret trick. I was 10 seconds away from bringing this printer back and thought I'd try the forums first. (why doesn't the search in the regular help support section bring up these solutions?). I checked my duplexer and it was indeed not completely plugged into the printer. Thanks Karla3000.

 

 

Student
dr239
Posts: 1
Member Since: ‎07-27-2011
Message 5 of 15 (20,560 Views)

Re: Printing Crooked on the sheets

I just wanted to second the post that said this was a "miracle cure." I had all but given up on my printer, and had multiple technicians and even the HP help line confused. But upon reading this post I decided to take off the duplex thing and put it back on... I was doubtful but sure enough, it works! Thank you!

Student
MindyLeah
Posts: 1
Member Since: ‎10-10-2011
Message 6 of 15 (19,806 Views)

Re: Printing Crooked on the sheets

[ Edited ]

I tried using the alignment process. The printer said it could not even detect the page. No jammed paper, the roller wheels appear clean. 

 

So. . . I tried the duplexer, I took it off, put it back on. Seemed like a wicked obscure fix.  But, it worked, now prints straight, and alignment worked. Who knew.

Student
redrover18
Posts: 1
Member Since: ‎10-24-2011
Message 7 of 15 (19,667 Views)

Re: Printing Crooked on the sheets

Since I had had no paper jams, I skipped the removal of the duplexer.  Big mistake.  Be sure to do that first, and it works!!!!  Thanks so much.

Student
stienekerp
Posts: 1
Member Since: ‎11-11-2011
Message 8 of 15 (19,397 Views)

Re: Printing Crooked on the sheets

I have been messing with this thing for 2 months to get correct drivers so it prints AND scans. Would only scan. Finally got it working tonight and it would not print straight. Checked the duplexer as described and it was not all the way in on one side. Great answer!!!! It now finally works correctly.

Student
RCFallis
Posts: 1
Member Since: ‎02-01-2012
Message 9 of 15 (18,259 Views)

Re: Printing Crooked on the sheets

You found and fixed my problem also. Many Thanks! When I pulled on it the L/R corn slipped and the release unlocked. That fixed it. 10 points.

Student
johnkay12
Posts: 1
Member Since: ‎07-13-2012
Message 10 of 15 (16,177 Views)

Re: Printing Crooked on the sheets

I also tried to "Align" the printer and that did not work. I pulled the duplexer off the back and wiped down the rollers, just with my fingers, and put it back on and it worked! It might of been that the duplexer wasn't on correctly. I am not sure which it was. There seemed to be a little dirt on the rollers so it could of been that. Either way....it works now and I am glad! Thanks!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation