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Re: Printing Problem (28 Views)
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cjhodges Student
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cjhodges
Posts: 1
Registered: ‎04-05-2012
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Printing Problem

‎04-05-2012 08:07 AM

Hello,

switched to a wireless printer a few months ago-everything set up great and i've not had any problems till now!For some reason-i am not getting a connection from my laptop to my printer when i try to print-comes up and says my coupons have printed but they haven't! I've run the Hp diagnostic test-everything looks fine-can make the printer work manually!I do have it connecting to my wireless router-says its getting a excelloent signal-everything passed-all the test say it's working!!!not getting any errors!

I'm using windows vista

model on the printer is

hp deskjet 3050A all-in-one J611 seies

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 2 (28 Views)
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Re: Printing Problem

‎06-20-2012 10:38 AM

This article should help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en

Give the steps listed under your operating system a try and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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