Prints garble intermittently. Some parts of pages print fine, others have characters replaced.

[rcarty]

Computer is Windows XP. Printer is wired network connection. Printer is new OfficeJet Pro 8600 N911g and has the latest drivers and firmware.

[Gordon_H]

Hello rcarty,

Welcome to HP Consumer Printer Forums.

Please see the following link for steps to resolve the issue you are experiencing:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01954177&lc=en&cc=us&dlc=en&product=4323648

[rcarty]

Thanks for the reply. The initial condition on the page you linked to does not apply since it is not continuous garble, some parts of the page are clear as I explained in my original post. I also detailed there that I checked the driver already. I also detailed that the printer is connected via the network, so no USB issues as listed on that page apply. I will check, however, to see if it is only one file or program as that page said, as I hadn't thought of that. Thank you.

[diane672]

My HP Officejet 4315 All in One does the same thing. My taxes printed that way and my bank statement page 1 did the same. Hope HP finds a solution.

[diane672]

Found this fix..

http://routingbyrumor.wordpress.com/2007/12/30/my-adobe-acrobat-pdf-files-are-printing-garbage-text-...

Today, after reprinting the same PDF several times, and getting garbage out each time, I clicked “print”, and started looking around in the print window that opens for my HP 7260 printer. When I print PDFs, I get an “Advanced” button in the bottom left corner of the print window that I can click on. There are a bunch of “greyed-out” postscript options in this window, but there is also a check box that says “Print as image”. I decided to check this box and click “OK”, which closes the advanced printing options window, then I clicked “OK” to send the PDF to the printer. I think doing this causes the entire document to be sent to the printer as “raster graphics”, rather than as PCL containing a mix of graphics and ASCII text.

Voila! The PDF printed correctly. I’m not certain that checking the “Print as image” option was the reason, but it’s worth trying if you are having this problem, and you have this option in your print setup.

[diane672]

Found this fix..

http://routingbyrumor.wordpress.com/2007/12/30/my-adobe-acrobat-pdf-files-are-printing-garbage-text-...

Today, after reprinting the same PDF several times, and getting garbage out each time, I clicked “print”, and started looking around in the print window that opens for my HP 7260 printer. When I print PDFs, I get an “Advanced” button in the bottom left corner of the print window that I can click on. There are a bunch of “greyed-out” postscript options in this window, but there is also a check box that says “Print as image”. I decided to check this box and click “OK”, which closes the advanced printing options window, then I clicked “OK” to send the PDF to the printer. I think doing this causes the entire document to be sent to the printer as “raster graphics”, rather than as PCL containing a mix of graphics and ASCII text.

Voila! The PDF printed correctly. I’m not certain that checking the “Print as image” option was the reason, but it’s worth trying if you are having this problem, and you have this option in your print setup.