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07-29-2012 03:56 PM
I have an HP CS5180
It's pretty old, and I haven't used it in a few years. I just bought new cartriges and put them in, but It keeps turning itself off. I get an error message when it comes back on that says "Improper Shutdown" but when I click "OK" it restarts again and the same thing happens over and over and I can't get anything to print.
07-30-2012 10:49 AM
Thanks for the post. With this one, I think we should start with a printer "reset". I've included a link below with some steps to go through this process. Also, if your printer and computer are plugged into a surge protector or power strip, plug the printer directly into a wall outlet. Let's separate the power source and isolate the problem. Let me know the results. Good Luck!
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