USB Cable problem with HP Photosmart 7960 printer (535 Views)
08-13-2009 07:20 PM
This may sound like a stupid question but I just bought a new 7960 printer to replace my old 7960 which has two out of the three ink cartridge holders broken and the usb port on the new printer won't accept a usb cable. It appears to be blocked by a cap insert over the connector prongs which will not come out. Any suggestions?