Posts: 1
Member Since: ‎07-03-2014
Message 1 of 2 (148 Views)


hello .. ive encounter some probem during installation of my printer .. when i started to connect the usb cable through my laptop it always say "USB DOES NOT RECOGNIZED" .. what should i do wth d usb port? im using a product of printer, Deskjet 1050A All-in-One Series with the serial number CN16012KMM .. help me please ! thank you :smileyhappy:

HP Support Agent
Posts: 9,362
Member Since: ‎09-02-2013
Message 2 of 2 (122 Views)


Welcome to the forums sammyrisse:smileyhappy:


I read your post about the "USB not recognized" error you are seeing during the installation of your Deskjet 1050A. I would like to know which operating system you are trying to install the printer on.


In the meantime, you can try using a different USB cable.


Help to find which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?



Thank you:smileyhappy:

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