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Student
sammyrisse
Posts: 1
Member Since: ‎07-03-2014
Message 1 of 2 (130 Views)

USB DOES NOT RECOGNIZED

hello .. ive encounter some probem during installation of my printer .. when i started to connect the usb cable through my laptop it always say "USB DOES NOT RECOGNIZED" .. what should i do wth d usb port? im using a product of printer, Deskjet 1050A All-in-One Series with the serial number CN16012KMM .. help me please ! thank you :smileyhappy:

HP Support Agent
Rainbow7000
Posts: 7,806
Member Since: ‎09-02-2013
Message 2 of 2 (104 Views)

Re: USB DOES NOT RECOGNIZED

Welcome to the forums sammyrisse:smileyhappy:

 

I read your post about the "USB not recognized" error you are seeing during the installation of your Deskjet 1050A. I would like to know which operating system you are trying to install the printer on.

 

In the meantime, you can try using a different USB cable.

 

Help to find which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?

 

 

Thank you:smileyhappy:

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R a i n b o w 7000
I work on behalf of HP

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