Vista / Win 7 Duplex Printing Troubleshooting Guide (92709 Views)
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Steve_Portelli
Posts: 2
Member Since: ‎07-28-2009
Message 11 of 451 (19,005 Views)

Re: Vista Duplex Printing Troubleshooting Guide

A big thankyou from Steve Portelli in Perth Australia to Bob [USA] I had hassles and Bob kindly done the fix by Remote Assistance. A3 printing is a goer now. Cheers!

 

 

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SteveN6ST
Posts: 3
Member Since: ‎08-01-2009
Message 12 of 451 (18,985 Views)

Re: Vista Duplex Printing Troubleshooting Guide

I have a Color LaserJet 3600n. It provided the capability to do manual duplex printing until I upgraded to a new computer running Windows Vista. Now it completes the entire print job, separated by odd and even pages (with the second half updside down compared to the first half) and does not pause to allow the back side to be printed from the front tray. The on-computer-screen user prompt to move the first half of the print job to the front tray is still shown. I am using the latest HP driver for the 3600n and have checked the driver settings to be sure manual duplex is enabled. Any help to solve this would be appreciated. My first post to the forum about this issue occured last September and yielded no results except for one other customer who indicated he had the same problem.
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Sleepiey
Posts: 2
Member Since: ‎08-11-2009
Message 13 of 451 (18,923 Views)

Re: Vista Duplex Printing Troubleshooting Guide

Hi Bob,

 

I was previously able to do manual duplexing for my Photosmart 2610 when i was still using XP. Now i'm using Vista and have installed the patch. How do i do manual duplexing? Where can i set the preferences?

 

I have tried using setting "Duplex Unit" to INSTALLED, but still i don't see any options in Printing Preferences. Pls help. Thanks

PS: I do not have a Duplex Unit.

Provost
Bob_Headrick
Posts: 15,027
Member Since: ‎11-17-2008
Message 14 of 451 (18,906 Views)

Re: Vista Duplex Printing Troubleshooting Guide

[ Edited ]

Sleepiey wrote:

Hi Bob,

 

I was previously able to do manual duplexing for my Photosmart 2610 when i was still using XP. Now i'm using Vista and have installed the patch. How do i do manual duplexing? Where can i set the preferences?

 

I have tried using setting "Duplex Unit" to INSTALLED, but still i don't see any options in Printing Preferences. Pls help. Thanks

PS: I do not have a Duplex Unit.


If you do not have the duplexer then do the following:  go to the Printers folder. Right click on the  2610, Run as Administrator, Properties, (continue), Device Settings, Installable Options, set the Duplex unit to "Not installed",  set Allow Manual Duplexing to "Enabled", OK.

 

Once this is done you should have the option to seelct "Print on Both Sides - Manually" from the quick set or to select manual duplexing in the Finishing tab.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

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Sleepiey
Posts: 2
Member Since: ‎08-11-2009
Message 15 of 451 (18,890 Views)

Re: Vista Duplex Printing Troubleshooting Guide

Hi Bob,

 

I did what you said, but the in the Printing Shortcuts tab, OFF is the only option for the "Print on Both Sides" field. There's no 2-sided print option in the Finishings tab as well.

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gdawg
Posts: 2
Member Since: ‎08-18-2009
Message 16 of 451 (18,829 Views)

Re: Vista Duplex Printing Troubleshooting Guide

Just a note of thanks! I found this thread after joining the forums to find a fix for the PhotoPrint gadget for Vista Sidebar Not only did this thread lead to a solution for that problem but within 10 minutes I was printing automatically on both sides of a sheet of paper. Something I didn't even realize my C7280 was capable of!

Thanks again!

gdawg

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blkexp98
Posts: 2
Member Since: ‎08-26-2009
Message 17 of 451 (18,723 Views)

Re: Vista Duplex Printing Troubleshooting Guide

I have the officejet 7410 and cannot print right with the front and back settings.   I am using Vista 64 bit and have downloaded the newest drivers for that OS.  The problem i am having is the document will print with the back side upside down.  I have also tried testing different settings like the initial post said with no luck.  None of the settings ive found seem to effect that at all. 

 

I also have the printer hooked to a computer running XP Pro and it runs great and the settings do what they say.

 

Thanks for any help.

Provost
Bob_Headrick
Posts: 15,027
Member Since: ‎11-17-2008
Message 18 of 451 (18,661 Views)

Re: Vista Duplex Printing Troubleshooting Guide


blkexp98 wrote:

I have the officejet 7410 and cannot print right with the front and back settings.   I am using Vista 64 bit and have downloaded the newest drivers for that OS.  The problem i am having is the document will print with the back side upside down.  I have also tried testing different settings like the initial post said with no luck.  None of the settings ive found seem to effect that at all. 


Read the first post in this thread and click on the link given in the "Back side prints upside down" for a patch that will fix the issue.

 

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

Student
SIDDIQUE
Posts: 1
Member Since: ‎09-01-2009
Message 19 of 451 (18,629 Views)

Re: Vista Duplex Printing Troubleshooting Guide

have sold a HP 8500 wireless printer.  unable to get double sided printing on the legal size paper.  need your help. though the brochure claims duplex feature.

Provost
Bob_Headrick
Posts: 15,027
Member Since: ‎11-17-2008
Message 20 of 451 (18,615 Views)

Re: Vista Duplex Printing Troubleshooting Guide


SIDDIQUE wrote:

have sold a HP 8500 wireless printer.  unable to get double sided printing on the legal size paper.  need your help. though the brochure claims duplex feature.


What is your operating system?  Does duplexing work with letter size paper?  Are there any error messages when you try to print legal size with the duplexer?

 

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation