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01-12-2012 05:16 AM
When is there going to be an update for Image Zone software. for Win 7 64 bit. I am totally frustrated with the current HP software because it does not allow changes in size of photos. It wastes a lot of the very pricey photo paper and it is not comparable to the product I had when I purchased my HP 8750. I want to have a professional quality printer for photos and professional abilities when using my very expensive printer with my brand new HP Pavilion laptop. If HP does not plan on making an update for it, will you please send software that has some of the same abilities. Adjusting and using custom sizes to print pictures. I would like to just print pictures, not have all of the pretty frames, albums, scrapbook pages, etc. I just want to print my pictures in sizes I WANT using the most efficient use of space on a piece of premium photo paper. Believe me I have spent several thousands of dollars on HP products and would like my loyalty acknowledged with a simple update!
Thank you very much.
A disgruntled customer.
01-12-2012 06:08 AM
Unfortunately, there is not going to be any updates to HP Image Zone software. It has been few years since the last update and the Software creation team has moved on to the Photo Creations and Photosmart Essentials software. You don't mention which software you have. Here is a link that can take you to either Photo Creations or Photosmart Essentials.
I am employed by HP
01-12-2012 06:47 AM
I have these and they do not have the same capabilities. It is like going from a college level ability back to kindergarten with these "tools" Yea right.
These are not tools...they are bad ideas shoved down customer throats... I have BOTH of them and neither will let me do what I want to. They are software BLOAT...too much junk and none of the functionality I need. If I want to make scrapbook pages with my computer I will, but not in my image printer...
Fix image zone...PLEASE or I will be looking elsewhere for products when these are no longer functioning.
01-12-2012 12:09 PM
We're constantly improving HP Photo Creations and we welcome constructive suggestions. Can you provide more detail on the features you want and how you would use them?
RocketLife, developer of HP Photo Creations
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01-12-2012 10:42 PM
Hi Laura - We take all customer input seriously and are currently working on some new features for our current software, HP Photo Creations, similar to what you are requesting. Please be as specific as possible as to what you're looking for and we may be able include this in one of the coming updates.