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09-27-2010 06:25 AM
I had trouble trying to print envelopes using Microsoft Word running under Windows 7, I got an HP message saying to load the paper (envelope) then hit the ENTER button.
Hitting the enter button on my keyboard did not get the intended results. Looking at all documentation on the P1606dn printer did not find a button labeled as an ENTER button there.
I finally discovered the proper button is the "GO" button depicted by a sheet of paper with a folded-down upper right-hand corner and an arrow pointing downward on the top of the printer.
It would be nice is HP were to change the drivers to where the message would be consistent with the documentation of the printer.
05-16-2011 06:57 AM
Thank you for your message and feedback.
You are right. the intention is to educate customer to hit the "GO" button.