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Why does my CP3525n printer print an all blue background on all printouts? (187 Views)
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willyomt Student
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willyomt
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Registered: ‎12-09-2011
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Why does my CP3525n printer print an all blue background on all printouts?

‎12-09-2011 09:41 AM

We have an HP Model CP3252 color printer that worked fine when we first started using it.  Then one day when we printed a color document, the entire page was blue, with the images we wanted also printed on it.  Then every time we printed something with color, the same thing happened - totally blue background, with whatever else printed on the sheet too.  And the blue was not a light blue, it was a very definite blue, and the page was even a bit shiny from all of the toner needed for the blue coloring.  I have tried to find a fix for this, but so far nothing.  Does anyone have any ideas?  If I set the printer to only print black, the problem goes away, but then what's the sense of having a color printer if we can't use it for color? 

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