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07-26-2011 08:13 AM
I have trouble getting my printer to print from my laptop it says printer offline but it is not checked How can I get it online and stay there
07-26-2011 08:50 AM
Hi - Try following the steps in this document, which should resolve the issue.
Hope that helps.
I am an HP employee.
04-17-2012 05:43 PM
The same thing just happened to me & I found the problem within a couple minutes by exploring. I'm using Windows 7.
- Go to the 'Start' menu
- Select 'Devices and Printers'
- Double Click on your printer
- Click the link on the top right that says 'Printer: Offline'
- Click on 'Printer' at the top left
- Go down and uncheck 'use printer offline'
This worked for me.. I thought I was gonna have to do a system restore or something more complicated if that didn't work... definitely don't wanna buy another printer over a technical glitch! Hope this solves your problem!
05-11-2013 02:10 PM
My printer is a HP Officejet 65000A Plus has started saying its offline . yet it is my default printer . How can change it to bloody work.
05-13-2013 11:30 AM
@GalacticCanibal, sorry that you are having this issue with the printer being offline.
You can try to run the print and scan doctor and it may fix the issue. Here is a link to it.
How are you connected, USB or wireless?
Please mar a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
I work for HP