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Top Student
edowns
Posts: 1
Member Since: ‎01-24-2010
Message 1 of 48 (362,255 Views)
Accepted Solution

Why does my printer always say its offline and how do I change it

I have trouble getting my printer to print from my laptop it says printer offline but it is not checked How can I get it online and stay there

Associate Professor
kkcb9395
Posts: 930
Member Since: ‎04-20-2010
Message 2 of 48 (362,225 Views)

Re: Why does my printer always say its offline and how do I change it

[ Edited ]

Hi - Try following the steps in this document, which should resolve the issue.

 

Hope that helps.

Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.

I am an HP employee.
Honor Student
dffadfa
Posts: 2
Member Since: ‎02-28-2012
Message 3 of 48 (359,842 Views)

Re: Why does my printer always say its offline and how do I change it

hi why dose my hp 1020 printer not work even though it is fine as i have done a diagnostics test with yourselfs reply asap thanks

 

Honor Student
dffadfa
Posts: 2
Member Since: ‎02-28-2012
Message 4 of 48 (359,841 Views)

Re: Why does my printer always say its offline and how do I change it

hello why dose my hp 1020 printer not work even though it says that it is fine when i have done the diognestics with your selfs

Tutor
ENewton
Posts: 2
Member Since: ‎04-17-2012
Message 5 of 48 (356,708 Views)

Re: Why does my printer always say its offline and how do I change it

The same thing just happened to me & I found the problem within a couple minutes by exploring.  I'm using Windows 7.

 

  1. Go to the 'Start' menu
  2. Select 'Devices and Printers'
  3. Double Click on your printer
  4. Click the link on the top right that says 'Printer: Offline'
  5. Click on 'Printer' at the top left
  6. Go down and uncheck 'use printer offline'
  7. PRINT

This worked for me.. I thought I was gonna have to do a system restore or something more complicated if that didn't work... definitely don't wanna buy another printer over a technical glitch! Hope this solves your problem!

Student
GalacticCanibal
Posts: 1
Member Since: ‎05-11-2013
Message 6 of 48 (319,644 Views)

Re: Why does my printer always say its offline and how do I change it

My printer is a HP  Officejet 65000A Plus has started saying its offline . yet it is my default printer . How can change it to bloody work.

Regents Professor
Rudy1906
Posts: 4,893
Member Since: ‎10-11-2012
Message 7 of 48 (319,198 Views)

Re: Why does my printer always say its offline and how do I change it

[ Edited ]

@GalacticCanibal, sorry that you are having this issue with the printer being offline. 

 

You can try to run the print and scan doctor and it may fix the issue. Here is a link to it. 

 

 

http://h10025.www1.hp.com/ewfrf/wc/documentcc=us&dlc=en&docname=c03286146&lc=en&jumpid=reg_r1002_use...

 

How are you connected, USB or wireless?

 

 

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
Student
mstigerkitty
Posts: 1
Member Since: ‎06-04-2013
Message 8 of 48 (314,504 Views)

Re: Why does my printer always say its offline and how do I change it

[ Edited ]

@ enewton:

 

I've been wracking my brain as to why I could not connect my HP Photosmart Printer to my new HP Touch Smart computer. I followed your advice and viola! It worked... although the new Windows has me going bananas... Thanks.

Honor Student
jonah1987
Posts: 3
Member Since: ‎06-17-2013
Message 9 of 48 (311,423 Views)

Re: Why does my printer always say its offline and how do I change it


edowns wrote:

I have trouble getting my printer to print from my laptop it says printer offline but it is not checked How can I get it online and stay there


 

Student
174j
Posts: 1
Member Since: ‎09-08-2013
Message 10 of 48 (292,972 Views)

Re: Why does my printer always say its offline and how do I change it

My HP Photosmart Plus all in one printer will not print. My Dell laptop says it is offline. How do I get it to print?
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