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Honor Student
fangdr
Posts: 2
Member Since: ‎02-06-2012
Message 1 of 2 (137 Views)

Why wont Quicken back up to a disk in my new HP 520 1010a computer..

The program is "Personal Plus" 2009 and runs correctly since being transferred to this new computer,    When the program asks"do I want to Back up"?  I click yes, then pick the corect drive, the back up screen shows but the disk drive does not light up.   The disc drive does seem to work if I use it for other back up tasks.    This failure to back up applies to a new disk or to an existing back up disc

 

.Murray Holland

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 2 (82 Views)

Re: Why wont Quicken back up to a disk in my new HP 520 1010a computer..

This product seems to be a little out of place. Your best place to get support for things like this would be the desktop boards located here:

 

http://h30434.www3.hp.com/t5/Desktop-Computers-Monitors/ct-p/DesktopPC

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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