02-28-2010 11:27 AM
I have a new laptop with windows 7 and an old (but very reliable) LaserJet 4 Plus printer. I was able to download print drivers from the HP site but it still will not print. I don't get any error messages, just nothing happens when I try to print a document or test page. Do I need to change something else in my settings?
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10-08-2010 06:05 AM
I need help with this too. I have a HP LaserJet 4 and had it working with Windows Vista. I ungraded to Win 7, installed the HP LaserJet 4 print driver and get an print-error message. This is a great printer and frustrating it is so hard to set up with Windows.
11-10-2010 08:03 PM - edited 06-06-2013 01:27 PM
There are two main areas for issues installing a Laserjet 4 in Windows 7:
- Ports. The Laserjet 4 and its derivatives had a standard parallel port but most Windows 7 machines no longer have a parallel port. The most common solution is a USB-parallel converter cable. This can be problematic because many of the converter cables do not support Windows 7. [Edit - the posts flagged here have models of converter cables users in the forum has reported as working in Windows 7.] Additionally, most of the cables have no documentation (or even a brand name) making it difficult to resolve issues. The converter may provide a simulated parallel port such as LPT3: or it may be a port like USB001:. Another option with the Laserjet 4 would be to add a JetDirect card which would provide a network port for the Laserjet 4. This will require the Laserjet to be connected to a router and would provide network access to multiple computers if you wish. A typical JetDirect card for the Laserjet 4 is shown here.
- Drivers. The drivers for the Laserjet 4 (and 4M and other derivatives) are delivered through Windows Update. If Windows Update is enabled (as described in step method 2 here under the section to "Configure Windows Update to"...) you may be able to just connect the USB cable and have the driver properly install. If not do the following: click on the Start Orb, Devices and Printers, Add a Printer, then select the appropriate port. When the list of printers comes up click on Windows Update. It will take several minutes for the list to repopulate, once this is complete the Laserjet 4 series printers will be available under HP (not Hewlett-Packard).
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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