HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

blue screen on c7280 all in one reads b851fe84. lights flicker on and off. will not turn off. (179 Views)
Reply
Reply
Topic Options
DanShelby Student
Student
DanShelby
Posts: 1
Registered: ‎03-05-2012
Message 1 of 2 (179 Views)
Report Inappropriate Content

blue screen on c7280 all in one reads b851fe84. lights flicker on and off. will not turn off.

‎03-05-2012 04:18 PM

HP Photosmart C7280 All-In-One printer.  Operating system is Windows XP.  This has happened sporadically over several months.  A few weeks ago, I inserted new ink cartridges and that seemed to stop the problem.  Now, it has returned.  The on/off button will not turn the printer off.  The photo-menu, print photos, auto answer, on/off button, plus a light near the card slots all blink on and off.  The PhotoSmart Express displays a blue screen with B851FE84 written on it.  On occasion, I have received other blue screen messages but they appear for just a second or two.  I believe one earlier today was B01B17FC but it only appeared for a second or two so it may not be correctly recorded. 

0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 2 (65 Views)
Report Inappropriate Content

Re: blue screen on c7280 all in one reads b851fe84. lights flicker on and off. will not turn off.

‎07-02-2012 02:30 PM

Hi there danshelby,

 

This article should help resolve the errors you are getting and provide some good information:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en

Give the steps a try and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
0
Reply
0
Please use plain text.