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03-05-2012 04:18 PM
HP Photosmart C7280 All-In-One printer. Operating system is Windows XP. This has happened sporadically over several months. A few weeks ago, I inserted new ink cartridges and that seemed to stop the problem. Now, it has returned. The on/off button will not turn the printer off. The photo-menu, print photos, auto answer, on/off button, plus a light near the card slots all blink on and off. The PhotoSmart Express displays a blue screen with B851FE84 written on it. On occasion, I have received other blue screen messages but they appear for just a second or two. I believe one earlier today was B01B17FC but it only appeared for a second or two so it may not be correctly recorded.
07-02-2012 02:30 PM
Hi there danshelby,
This article should help resolve the errors you are getting and provide some good information:
Give the steps a try and let us know if it helps.
Best of Luck!