This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

blue smear on left side of page (74 Views)
Reply
Student
brains
Posts: 1
Registered: ‎03-23-2012
Message 1 of 4 (74 Views)

blue smear on left side of page

brand new printer just installed yesterday ...all the printing pages with a blue smear on left side of page

Please use plain text.
Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 4 (47 Views)

Re: blue smear on left side of page

hi there,

could you provide the community with a little more information to help narrow troubleshooting? Things like your printer model and your operating system help out a lot.

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Please use plain text.
Student
biama2
Posts: 1
Registered: ‎06-26-2012
Message 3 of 4 (40 Views)

Re: blue smear on left side of page

Happened with our new machine as well.  HP sent us a new, blue cartridge and problem disappeared.

Please use plain text.
Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 4 of 4 (36 Views)

Re: blue smear on left side of page

Glad to hear you are back up and running :smileyhappy:!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Please use plain text.