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10-26-2011 01:05 PM
I opened the lid today to change the ink cartridge on my All-in-one Officejet J6480, and after installing a new one when I closed the lid there was a loud crack and the right side hinge broke. I did the same as I have done dozens of time - didn't force it or anything - but it seems like there's no way now to close the lid so it will work. Is there any way to repair this?
10-26-2011 01:33 PM
The only thing you can really do here is 1st with the lid open make sure that there aren't any broken peices of the hinge keeping the lid from closing. 2nd even with a broken hinge the unit will still work if the cover open sensor is triggered. Try moving the lid around while closing to see if you can get the lid aligned enough to close all the way. Also you will find the cover open sensor in the back left while the cover is open, you'll notice a small plastic lever on the botoom of the cover that when closed triggers the cover open sensor.
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07-05-2012 08:14 AM
We changed the ink cartridge. As has been mentioned on forum, there was a loud click when trying to close. It now appears that the hinge is either broken or just misaligned where it won't go back in. When looking at the back of the printer, it is the hinge on the left. It doesn't look like the right hinge. It has three pieces (male) coming down from the top and two half moon openings (female) on the bottom. However, the top pieces are butting up against the top of the half moon pieces and won't go down inside. Nothing appears to be missing or broken. It is very hard to explain this without a picture. None of these top or bottom pieces of the hinge will more.