c5180 printer buffer size and printing photos

[jjdonohue]

Hello

i have a c5180 all in one and i usually can print most things fine ie documents and small photos, but if i try to print say an 8 x 10, the print buffer seems to fill to beyond some maximum where the printer just hangs up and spits out a blank piece of photo papers after sitting for maybe 10-15 minutes.   Usually these file sizes in the print spool window indicate a size of 70-80 MB.   The original photo might be 10 MB, but as i understand it, windows creates a different file format when spooling a photo.   I never used to have this problem with my old photosmart 7760.    I am wondering if somehow the photo dpi size is too much for the 5180?   Thoughts?

thank you

[pradeep]

Yes, the issue maybe with the scan ppi being much more than 300ppi which is the recommended size by HP, however first let us try to print directly to the printer instead of going through the spooler.

Click on start -> printers and faxes (in XP) -> right click on the C5100 series icon and click on properties option.

In the properties window click on advanced tab and then select the option print directly to the printer and then click on ok and again on ok to close the window.

Now try to print from the computer and let me know the result.

[jjdonohue]

Hi

yes, i tried the direct print, but the printer basically did nothing and the print job disappeared from the queue.   So no luck there.

is it really a matter of just staying below 300 dpi?   For example, i had a 600 dpi file that was about 10 mb.   The queue size was

81.2 MB.   The picture is 4731 x 5995 pixels.

[pradeep]

The issue maybe with the print spooler also , try to restart the spooler service from services.msc and once again try to print and check for the result.