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marianlibrarian
Posts: 1
Member Since: ‎12-03-2010
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default print tray keeps reverting to Tray 1, asking for glossy paper on HP P3015

We have a new HP P3015 at work, and a few days ago it started defaulting to Tray 1, and asking for Glossy paper.  I have followed all onscreen instructions for changing print tray multiple times, and tried hard booting the printer a couple of times.  There is no paper in Tray 1, and it is shut.  For each print job, I must walk over to the printer and press OK to change print trays, and OK again to print.  How can I clear these settings so that the printer will revert to printing from Trays 2 and 3 without having to walk over and change it for every job?

 

It also started printing much more slowly that when we first set it up a couple of months ago.

 

 

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