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Honor Student
onniecay
Posts: 1
Member Since: ‎09-21-2011
Message 1 of 4 (3,639 Views)

deskjet 2050 all in one.. paper not feeding

my printer is showing me a paper jam indicator light..  after checking, there is no paper jam.  However the rollers dont seem to be grabbing the paper down to print or copy

Grad Student
dqmcg
Posts: 189
Member Since: ‎04-19-2010
Message 2 of 4 (3,631 Views)

Re: deskjet 2050 all in one.. paper not feeding

I've included a link to a HP document that should help you with this problem..

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02061020&tmp_task=solveCategory&cc=us&dlc=en&la...

 

Dave M.
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I am an HP employee.
Master's Graduate
skippyjohnson
Posts: 533
Member Since: ‎12-05-2008
Message 3 of 4 (3,623 Views)

Re: deskjet 2050 all in one.. paper not feeding

This video shows the steps described in the previous post.

 

I am an HP employee.
Honor Student
kisn007
Posts: 2
Member Since: ‎08-19-2013
Message 4 of 4 (2,288 Views)

Re: deskjet 2050 all in one.. paper not feeding

i am having the same problem even the scanner is also not working i have tried the steps given in the link but not working.

it tells a message on the computer screen that ink carriage not moving but i found it was moving properly...and there was no paper trap inside...please help me

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