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Re: deskjet 2560 door open message, although the door is closed. (388 Views)
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leor888 Student
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leor888
Posts: 2
Registered: ‎07-04-2010
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deskjet 2560 door open message, although the door is closed.

‎07-04-2010 03:11 PM

As so many other users on the forum I have the same problem, but I'm probably the first ith a 2560 deskjet.

 

Someone ideas how to solve the problem with a deskjet 2560?

Is it the sensor giving bad signal? Has this printer a adjustable 'flag'?

Is there a workaround solution?

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Tutor PeterGriffen Tutor
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PeterGriffen
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Registered: ‎04-19-2010
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Re: deskjet 2560 door open message, although the door is closed.

‎07-05-2010 05:47 AM

558i2F5C066C729E0B3DHi

Hi leor888,

 

Above you will see an image pointing to where the door switch is located on your D2560. Gently press the switch with the tip of a pen insuring not to press to hard. If the switch is working you should see the printer react. If it does then perhaps your door is not closing right and try ensure it is or perhaps the little point on the printer door which presses this switch has broken, if this is the case contact technical support. If nothing happens then it might be best to ring technical support as it may be something else.

 

Hope this helps and if so please give Kudos!

 

 

 

 

 

Although I am an HP employee, I am speaking for myself and not for HP
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leor888 Student
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leor888
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Registered: ‎07-04-2010
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Re: deskjet 2560 door open message, although the door is closed.

‎07-17-2010 09:59 AM

Thanks,

I guessed it was there the switch was placed.

Now I opened the printer (three torx screws and two clamps at the bottom) and taped the switch so it is always closed.

 

Too bad I managed to disconnect the flat cable. Thsi means that no buttons are working...

But as long as I put paper and ink this is no problem, at least it is working again.

 

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