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01-10-2010 05:24 PM - edited 01-10-2010 07:57 PM
There is a patch that corrects the issue available here.
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04-14-2010 03:00 PM
I agree. When we installed Vista that's when the 820 stopped responding. Same problem with Windows 7. I'm running W7 Premium Home edition. Printer was trouble-free with XP but failed to respond with Vista and 7.
04-14-2010 04:48 PM
The problem was with the 64 bits version of windows, since then they came out with a patch to fix the problem, I installed it on my system win 7 64bits a few months back and it worked fine.