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deskjet d1660 displays 'error 4 door open' on screen, but door on printer is closed, how do i fix? (189 Views)
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jenni7694
Posts: 1
Registered: ‎02-26-2012
Message 1 of 2 (189 Views)

deskjet d1660 displays 'error 4 door open' on screen, but door on printer is closed, how do i fix?

HP Deskjet D1660 displays ' error 4, door open' on screen, but the door on printer is closed. I've tried resetting, opening and reclosing the door, and everything else the website recommends, but to no avail, Help!  -using windows vista 32 bit

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pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 2 of 2 (150 Views)

Re: deskjet d1660 displays 'error 4 door open' on screen, but door on printer is closed, how do i fi

[ Edited ]

Hi jenni7694, 

 

Need to have you check the door sensor arm on the door to make sure this is not broken. This is the little piece of plastic i have highlighted Red in my screenshot below. 

 

untitled1.JPG

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