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06-12-2011 09:36 AM
I ran the diagnostic utility on my photosmartplus and it told me I had a pen failure
the menu said said I had an ink system failure and provided this error code oxc19a0003
06-13-2011 09:23 AM
Try following the steps outlined in the 'Any other error code' section of the link below
Please let me know if this solves the issue
07-15-2011 08:35 AM
My HP deskjet is not printing. When I ran HP Print Diagnostic it showed error in device status ........ 'Detected Pen Failure.' i reloaded printer driver but it did not help. i tried reinstalling cartridges but it did not help. Power button keeps blinking. I don't know what to do. Please help.
07-19-2011 07:24 AM
Try cleaning the contacts as outlined in Step6
Please let me know if this works