06-19-2012 10:44 PM
I am having problems printing want catch the paper, i have a error message 0x61011bea, i have a hp officejet 6500,model E709n, it reads general printer error, refer to printer document, can you help?
06-20-2012 10:58 AM
This article should help resolve the error you are getting:
Give the steps a try and let us know if it helps.
Best of Luck!
- HP Connected - Finding Your Printer's Email Address in HP Connected
- HP Printers - How Do I Find My Model Number or Product Number?
- HP Connected - Getting the Printer Claim Code
- HP Printers - Which Cartridges Work with My HP Printer?
- HP Officejet and Photosmart All-in-One Printers - The Automatic Document Feeder (ADF) Does Not Pick Up Paper