HP Support Forums
Join in the conversation.
01-04-2011 12:43 PM
I have followed the recommended procedure but the problem still exists. The printer connected to a home network via modem router.
The printer does not working and returns the error code 0xc18a0106 on the front panel of the printer and the job it is deleting from the que. All catridges were replaced with brand new. Any proposal to resolve this situation?
Solved! Go to Solution.
01-08-2011 01:31 PM
Just had this problem on my HP Photosmart C5180 printer.
This is what I have done:
If you get an error message on your printer screen (HP Photosmart C5180) which says " 0xc18a0106 ink system failed ", you'll need to carry out a Master Reset on the printer.
Something usually causes the error to occur and this is usually a failed microchip, out of date chip or interruption when installing a new cartridge and this will have to be rectified before continuing. Most problems are usually from the last cartridge inserted, so start by replacing that cartridge. You will also need to have all cartridges with some ink in them or you'll need to replace any empty ones before continuing. Once the problem cartridge has been replaced, keep it as it may still be ok to use at a later date once the error has been reset.
To reset the printer:
1- Unplug the USB cable from the printer.
2- Press the On/Off button to turn off the printer, unplug the power lead from the printer, press and hold both the "OK" button and the "HELP" button, then plug in the power lead, wait a few seconds and release the two buttons, then press the "On" button.
Your printer will now initialise and you'll need to follow the on-screen instructions and choices on the printer. This may take several minutes to complete. Your error code should now have disappeared and you will now be able to Copy and Print.
3- Replug the USB cable from the printer.
It worked with me...Wish it will work for you.
01-10-2011 11:23 AM
I've found three solutions here:
I hope one of these will help you,
Good luck !
02-22-2011 08:53 PM
THANK YOU! THANK YOU! THANK YOU! Your technique really worked!!!! Just when I was ready to give up. None of the other troubleshooting suggestions worked! All the HP people should hide!
02-13-2012 08:49 PM
Had the same error code on a HP C7280 Photosmart all-in-one.
Robert's solution worked at resetting this one too. I was going nuts until I found this. All good now.
10-24-2012 04:16 AM
Screen showsInk system failed.Unable to copy or print.Error code 0xc18a0106 Turn off power then on again.All cartridges are new and have turned on and off many times with no result.Thank You