error code Ox61011beb on a Photosmart C309a (177 Views)
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Honor Student
PapaMarty
Posts: 2
Registered: ‎07-23-2013
Message 1 of 3 (177 Views)

error code Ox61011beb on a Photosmart C309a

HP Photosmart Premium C309a printer continuously clicks loudly and displays error message Ox6011beb.  Did a complete reset, including disconnecting USB & power cord & removed all 5 ink cartridges.  Waited 1 minute, reconnected & reinstalled - same clicking and error message.  Please help.

PhD Student
Kicktires
Posts: 690
Registered: ‎07-15-2013
Message 2 of 3 (161 Views)

Re: error code Ox61011beb on a Photosmart C309a

Hello PapaMarty-

 

Check out this link to see if it helps.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en&product=3737195&tmp...

 

 

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald
Honor Student
PapaMarty
Posts: 2
Registered: ‎07-23-2013
Message 3 of 3 (158 Views)

Re: error code Ox61011beb on a Photosmart C309a

Donald:  As stated in my original question, I already did what the link you sent me said to do and it did not fix the problem.  Please send me something new to do next time.  Sorry, no solution or Kudos this time.

 

Thanks

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