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Honor Student
PapaMarty
Posts: 2
Member Since: ‎07-23-2013
Message 1 of 3 (261 Views)

error code Ox61011beb on a Photosmart C309a

HP Photosmart Premium C309a printer continuously clicks loudly and displays error message Ox6011beb.  Did a complete reset, including disconnecting USB & power cord & removed all 5 ink cartridges.  Waited 1 minute, reconnected & reinstalled - same clicking and error message.  Please help.

PhD Student
Kicktires
Posts: 692
Member Since: ‎07-15-2013
Message 2 of 3 (245 Views)

Re: error code Ox61011beb on a Photosmart C309a

Hello PapaMarty-

 

Check out this link to see if it helps.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en&product=3737195&tmp...

 

 

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald
Honor Student
PapaMarty
Posts: 2
Member Since: ‎07-23-2013
Message 3 of 3 (242 Views)

Re: error code Ox61011beb on a Photosmart C309a

Donald:  As stated in my original question, I already did what the link you sent me said to do and it did not fix the problem.  Please send me something new to do next time.  Sorry, no solution or Kudos this time.

 

Thanks

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