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mcbeard
Posts: 1
Member Since: ‎04-29-2011
Message 1 of 5 (4,417 Views)

how do I update the smart print?

every time I try to use smart print (worked fine until windows updated explorer) I am told "browser verision is newer than the Samrt Print versions provided here.  To download the lastest (compatible) version of Smart Print, go to:  www.hp.com/go/smartprint and when I do and try to download I get a message saying "Smart Print does not support PC configuartion."  I am running window 7 also just updated.

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Bob_Headrick
Posts: 16,316
Member Since: ‎11-17-2008
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Re: how do I update the smart print?

Did you update to IE9?  See this post for information.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

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jerrytommy
Posts: 1
Member Since: ‎11-07-2012
Message 3 of 5 (3,554 Views)

Re: how do I update the smart print?

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dennis11
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Member Since: ‎03-05-2013
Message 4 of 5 (2,318 Views)

Re: how do I update the smart print?

When will hp come out with update for mac???

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Bob_Headrick
Posts: 16,316
Member Since: ‎11-17-2008
Message 5 of 5 (2,312 Views)

Re: how do I update the smart print?


dennis11 wrote:

When will hp come out with update for mac???


I do not work for HP and I do not have any inside information on Smart Print, but I would expect "never".  The most recent versions of Smart Print only worked as a Bing Bar add-on in IE 6 - IE 9.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation