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how do I update the smart print? (3103 Views)
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mcbeard Student
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mcbeard
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Registered: ‎04-29-2011
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how do I update the smart print?

‎04-29-2011 11:43 AM

every time I try to use smart print (worked fine until windows updated explorer) I am told "browser verision is newer than the Samrt Print versions provided here.  To download the lastest (compatible) version of Smart Print, go to:  www.hp.com/go/smartprint and when I do and try to download I get a message saying "Smart Print does not support PC configuartion."  I am running window 7 also just updated.

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Dean Dean
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Bob_Headrick
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Registered: ‎11-17-2008
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Re: how do I update the smart print?

‎04-30-2011 10:58 AM

Did you update to IE9?  See this post for information.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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jerrytommy Student
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jerrytommy
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Re: how do I update the smart print?

‎11-07-2012 08:30 AM

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dennis11 Student
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dennis11
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Re: how do I update the smart print?

‎03-05-2013 09:20 AM

When will hp come out with update for mac???

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Dean Dean
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Bob_Headrick
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Re: how do I update the smart print?

‎03-05-2013 10:58 AM

dennis11 wrote:

When will hp come out with update for mac???

I do not work for HP and I do not have any inside information on Smart Print, but I would expect "never".  The most recent versions of Smart Print only worked as a Bing Bar add-on in IE 6 - IE 9.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
<----   If my answer was helpful please click the "Kudos" star to say "Thank You".
        If your problem is solved please click the "Accept as Solution" button ---->
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