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Honor Student
gp2426
Posts: 2
Member Since: ‎05-23-2012
Message 1 of 4 (182 Views)

hp 5440 will not print color

My son sent me his hp 5440 inkjet printer.  I have windows xp.  I downloaded the drivers from HP and installed on my computer, but the printer will not print color.  I have checked and made sure that grayscale in unchecked in the printer properties. Ink levels show about 3/4 for the black and about 2/3 for the tri-color.   Any advice on what is wrong and how to fix it.. Any help is greatly appreciated...

Regents Professor
8lives
Posts: 4,969
Member Since: ‎12-02-2008
Message 2 of 4 (173 Views)

Re: hp 5440 will not print color

Hi, take a look at this HP diag link.



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Honor Student
gp2426
Posts: 2
Member Since: ‎05-23-2012
Message 3 of 4 (167 Views)

Re: hp 5440 will not print color

I did the print test where you hold the power button and the cancel button..There was no color on the test page at all..What should my next step be?

Regents Professor
8lives
Posts: 4,969
Member Since: ‎12-02-2008
Message 4 of 4 (163 Views)

Re: hp 5440 will not print color

Try cleaning the color cartridge, see this HP link.



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Please mark the post that solves your issue as "Accept as Solution".
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