07-02-2014 08:47 PM
Why is my hp D110a suddenly not letting me select the Preferences option? I have had this printer for over a year and it has been fine until now. Have not recently changed anything with the computer or the printer or the internet server. It does not matter what I am trying to print from (Internet, Adobe pdf, email)--I am totally blocked.
I would like to print in black and white occasionally to save ink, but since I cannot select the Preferences option, I am forced to print in color, which it does fine. Please tell me this is an easy fix!!
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07-04-2014 10:31 AM
Hi there SHGray Welcome to the forums!
I noticed your post about your preferences option no longer being available. I would like to know if you have tried Uninstalling the Printer Software and resintalling it?
Please try that and if you are running a Windows OS, try the HP Print and Scan Doctor.
If the issue still continues, let me know which OS you are running.