Question
Reply
 
Student
dugi
Posts: 1
Member Since: ‎01-20-2014
Message 1 of 2 (207 Views)

hp Deskjet 5525

It showed us to put paper in, so we did. Then it did some noise and wrote me to restart. Then when I restarted it, it did the same noise, like the small wheels got stuck. We inserted ink catridges and paper, once maybe 10 papers went trough it, but every second was rumpled. 

Grad Student
Royal_KB
Posts: 162
Member Since: ‎12-11-2009
Message 2 of 2 (176 Views)

Re: hp Deskjet 5525

Hello,

Please check if the model is Photosmart 5525. If yes, you can try removing the input tray and put it back and ensure the tray is closed properly. Open the cartridge access door, remove the cleanout door and fit it back properly. The below document should help you guide that. Hope this works.

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03244290&lc=en&product=5218817&tmp...
I work for HP but my posts and replies are my own.

Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation