hp c6180 error: ink system failure oxc19a0022. (3575 Views)
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Student
tmalca
Posts: 1
Member Since: ‎04-26-2011
Message 1 of 5 (3,575 Views)

hp c6180 error: ink system failure oxc19a0022.

Hi, I reset the printer as suggested on HP website.   Didn't work.    Checked for stuck paper, etc...  Can't figure out how to clean print heads (not a computer person and the HP website had another system's pictures).   Tried a #*123 hardware system failure reset; did NOT reset printer system as I was told it would, but the error code went away.   Now it will pull paper in to print, but it comes out blank.  Tried to put in all  6 new HP02 ink cartridges, but the printer doesn't recognize that they are new, although it recognizes when I take them out.    Any other suggestions before I junk this printer?   It has been very lightly used at home.  Thanks!

Regents Professor
Ciara_B
Posts: 6,115
Member Since: ‎11-27-2009
Message 2 of 5 (3,558 Views)

Re: hp c6180 error: ink system failure oxc19a0022.

Hi tmalca

Try cleaning the cartridges as described in step two here

 

Kind Regards

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Regents Professor
Ciara_B
Posts: 6,115
Member Since: ‎11-27-2009
Message 3 of 5 (3,506 Views)

Re: hp c6180 error: ink system failure oxc19a0022.

Hi tmalca

Just wondering if this issue is resolved?

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
Sabaleeth
Posts: 1
Member Since: ‎05-11-2011
Message 4 of 5 (3,505 Views)

Re: hp c6180 error: ink system failure oxc19a0022.

I am having the same problem with my C6380 All-in-One. I've tried it all and it won't stop coming up with the error message. Anything else to try?

Tutor
natakuc4
Posts: 11
Member Since: ‎05-11-2011
Message 5 of 5 (3,492 Views)

Re: hp c6180 error: ink system failure oxc19a0022.

Power up the printer, press settings,  click down till you see tools, click ok select clean printhead.

 

Press settings,  click down till you see tools, click ok select align printer.

 

See if that helps.

 

Also removing all the cartridges and restarting the printer may help. Then reinserting them.

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