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hp designjet 500 - picture of plotter w/ X in display (352 Views)
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Student
johntorrence
Posts: 1
Registered: ‎02-20-2012
Message 1 of 2 (352 Views)

hp designjet 500 - picture of plotter w/ X in display

We have a DesignJet 500 Plotter that won't shut off.  The display is a picture of a plotter with a flashing X on the right side of the plotter.  We have unplugged it several times, and when plugged back in the plotter won't initialize and the display is unchanged.  The on/off button doesn't work and seems to be nonfunctional.

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Dean
Bob_Headrick
Posts: 11,955
Registered: ‎11-17-2008
Message 2 of 2 (295 Views)

Re: hp designjet 500 - picture of plotter w/ X in display

This forum is focused on consumer level products.  For the Designjet you may have better results posting in the HP Designjet forum here.

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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