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02-20-2012 11:18 AM
We have a DesignJet 500 Plotter that won't shut off. The display is a picture of a plotter with a flashing X on the right side of the plotter. We have unplugged it several times, and when plugged back in the plotter won't initialize and the display is unchanged. The on/off button doesn't work and seems to be nonfunctional.
03-15-2012 09:55 PM
This forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Designjet forum here.
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