Honor Student
Posts: 2
Member Since: ‎03-19-2013
Message 1 of 3 (1,037 Views)
Accepted Solution

hp officejet 8600 plus main paper tray stuck

I took the top (main) paper tray out and adjusted it for evelopes.  When I tried to put it back in, it stuck, it seems on the right side.  Now I can't get it to go all the way in or out.  The printer is useless unless I can get this paper tray unstuck. 

Distinguished Professor
Posts: 3,272
Member Since: ‎04-11-2012
Message 2 of 3 (1,033 Views)

Re: hp officejet 8600 plus main paper tray stuck



Please Lift the cover of the ADF ( Top feeder ) until it stops.
Now Close the ADF cover ( you might have to apply a little pressure ).


If issue persists, contact HP Technical Support for further assistance.


If you are in US , the toll free # is 1-800-474-6836 .

If you are not in US , then log on to , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.


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Posts: 1
Member Since: ‎07-14-2014
Message 3 of 3 (618 Views)

Re: hp officejet 8600 plus main paper tray stuck

The tray on my printer seemed to be stuck on the left hand side. I had removed all the paper and experimented with locking down the metal paper support and releasing it, plus moving the side paper width adjusters right in, all to no avail. I freed the tray by inserting a six inch plastic ruler down the left hand outside of the tray and wiggling the tray / ruler until the ruler could go right down the left hand side where it freed whatever was catching on the way. I think it was the left hand of the metal paper support.

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