hp officejet 8600 plus main paper tray stuck (226 Views)
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Honor Student
vmj500
Posts: 2
Registered: ‎03-19-2013
Message 1 of 2 (226 Views)
Accepted Solution

hp officejet 8600 plus main paper tray stuck

I took the top (main) paper tray out and adjusted it for evelopes.  When I tried to put it back in, it stuck, it seems on the right side.  Now I can't get it to go all the way in or out.  The printer is useless unless I can get this paper tray unstuck. 

Professor
jabzi
Posts: 1,957
Registered: ‎04-11-2012
Message 2 of 2 (222 Views)

Re: hp officejet 8600 plus main paper tray stuck

Hello,

 

Please Lift the cover of the ADF ( Top feeder ) until it stops.
Now Close the ADF cover ( you might have to apply a little pressure ).

 

If issue persists, contact HP Technical Support for further assistance.

 

If you are in US , the toll free # is 1-800-474-6836 .

If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.

Regards,
Jabzi

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Regards,
Jabzi

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