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Re: i have a hp deskjet 5150 and cannot get it to print out on my laptop using windows 7 (104 Views)
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lorrainetho Student
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lorrainetho
Posts: 1
Registered: ‎01-11-2012
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i have a hp deskjet 5150 and cannot get it to print out on my laptop using windows 7

‎01-11-2012 09:38 PM

My printer had run out of ink so i had not used it for awhile it was used on my desk pc before but would not print out so i thought i would try it on my laptop.  have done everything that hp support site suggests all 10 steps and got to ask on the forum for any further help so here i am.  the print just stays in the queue.  any advice would be welcome.

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CaptainTJ
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Registered: ‎04-30-2010
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Re: i have a hp deskjet 5150 and cannot get it to print out on my laptop using windows 7

‎01-12-2012 05:15 AM

Hi,

 

You might try and download the Printer Diagnostic Utility and run it. See if it helps and solves the issue for you.

 

Here is the link to get the utility.

 

Printer Diagnostic Utility

Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.

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