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Honor Student
ienteen1
Posts: 3
Member Since: ‎09-21-2011
Message 1 of 4 (622 Views)

my HP 5610 Officejet will load paper

My HP 5610 Officejet  All-in-on will not load paper and therefore does not print. It says out of paer

Associate Professor
kkcb9395
Posts: 930
Member Since: ‎04-20-2010
Message 2 of 4 (617 Views)

Re: my HP 5610 Officejet will load paper

Hi - Try following the steps in this document that will walk you through cleaning the rollers which should help resolve the issue.

 

Hope that helps.

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I am an HP employee.
Honor Student
ienteen1
Posts: 3
Member Since: ‎09-21-2011
Message 3 of 4 (611 Views)

Re: my HP 5610 Officejet will load paper

Did all this and it is still not loading the paper?  Is it the roller itself?

Associate Professor
kkcb9395
Posts: 930
Member Since: ‎04-20-2010
Message 4 of 4 (606 Views)

Re: my HP 5610 Officejet will load paper

Hi - I'd try a couple of other things.  First, make sure the back access door is seated properly.  Second, try cleaning the rollers again.  If that doesn't work the printer will likely need service to solve the problem.

 

Hope that helps.

Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.

I am an HP employee.
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