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04-18-2012 02:39 PM
my c410a is not printing or copying well. there are horizontal streaks and half missing words . have cleaned printheads, but when i go to align printhead, it say alignment failed. have replaced cartridges too. please help!
04-18-2012 02:47 PM
Hi - Try following the steps in this document. It provides a number of solutions to a variety of print quality issues.
Hope that helps.
I am an HP employee.
04-18-2012 02:53 PM
c410a has separare print head and cartridges, replacing ink cartridges will not clean print head. You need either repeat the clean print heads operation, or manually remove the print head (remove the cartridges first), wipe with lint free cloth.
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