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Honor Student
oyjay
Posts: 1
Member Since: ‎04-05-2012
Message 1 of 3 (19,487 Views)

my printer won't print. it shows the jobs in the que, but it doesn't print them. what can i do?

HP  pcs 1315 all printer, scanner, copier

 

windows 7

 

no error message

Professor
Picardje
Posts: 1,757
Member Since: ‎07-15-2009
Message 2 of 3 (19,447 Views)

Re: my printer won't print. it shows the jobs in the que, but it doesn't print them. what can i do?

HI

Download the HP print diagnostic utility, it might be able to help you as it will scan for and fix some common errors. You can find more info about the tool and download it here.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02072599&lc=en&cc=us&dlc=en



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Student
Esem612
Posts: 1
Member Since: ‎09-07-2012
Message 3 of 3 (18,213 Views)

Re: my printer won't print. it shows the jobs in the que, but it doesn't print them. what can i do?

Have tried disconnecting and reconnecting my  hp photosmart C4780 printer , but it does not print.  After several hours it may print one page, or overnight. That's it.  

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