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ok button does nothing on setup (photosmart c5180 all in one) (78 Views)
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Student
mjleach
Posts: 2
Registered: ‎04-14-2012
Message 1 of 3 (78 Views)

ok button does nothing on setup (photosmart c5180 all in one)

hp photosmart c5180 all in one

mac os x lion 10.7.3

printer freezes on select language

nothing changed

 

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Master's Graduate
kkcb9395
Posts: 857
Registered: ‎04-20-2010
Message 2 of 3 (60 Views)

Re: ok button does nothing on setup (photosmart c5180 all in one)

Hi - Here are a couple of things to try:

 

- Disconnect the printer from the computer - remove the USB cable from the back of the printer.  This will isolate the printer and narrow down the issue.

- If you're plugged into a surge protector, try plugging directly into a wall outlet.

 

Hope that helps.

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Student
mjleach
Posts: 2
Registered: ‎04-14-2012
Message 3 of 3 (55 Views)

Re: ok button does nothing on setup (photosmart c5180 all in one)

i have tried this and has the same problem. i looks like the bin will help with this problem unless you have any other sugestions

 

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