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stephanies
Posts: 2
Member Since: ‎04-26-2011
Message 1 of 7 (3,454 Views)

out of paper error message

I keep getting an error message on the printer display, out of paper.  Though, there is plently of paper and aligned properly.  I've had the printer a bit over a year and have used it less than 10x. 

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vikramns
Posts: 81
Member Since: ‎04-18-2011
Message 2 of 7 (3,445 Views)

Re: out of paper error message

Can you tell us a little more about the model or type of printer?


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Honor Student
stephanies
Posts: 2
Member Since: ‎04-26-2011
Message 3 of 7 (3,437 Views)

Re: out of paper error message

I apologize for missing information.  Yes, it is a HP Photosmart C4780.  I have used it 10x and installed the printer over xmas but have had the printer for about 18 months.  i have tried unplugging all the cords.  didn't help.  new stack of paper, etc.  didn't help.

 

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Bob_Headrick
Posts: 15,963
Member Since: ‎11-17-2008
Message 4 of 7 (3,433 Views)

Re: out of paper error message

Try cleaning the rollers as shown in this page.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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vikramns
Posts: 81
Member Since: ‎04-18-2011
Message 5 of 7 (3,429 Views)

Re: out of paper error message

Follow the steps from the below link:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02065582


If this answer was helpful or clarified the issue click the star to offer me a kudo as thanks.
If my answer solved the problem please mark the topic as the accepted solution

Although I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.
Honor Student
fzprice
Posts: 2
Member Since: ‎06-28-2011
Message 6 of 7 (3,323 Views)

Re: out of paper error message

I'm using a Deskjet 2360. This is a new problem after years of use, and it arose I think because I took the paper out of the tray to interrupt a print job before it started. Now when I try to print, and nothing happens, and I look up the cue, I get "out of paper" at the top of the box. I went through all the on-line procedures, and the printer works with print test: it does print out the test page. Everything else seems in order. page size etc., but it seems that the printer is sending my computer the message that it's out of paper. What can I do?

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mikeedoodle
Posts: 1
Member Since: ‎09-21-2011
Message 7 of 7 (3,226 Views)

Re: out of paper error message

Printer wont print docs. says out of paper.  Not so.

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