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paper jam when printing photo from Microsoft Photo Editor (666 Views)
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NCO Student
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Registered: ‎07-16-2009
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paper jam when printing photo from Microsoft Photo Editor

‎07-16-2009 11:06 PM

On my C7280, I want to print a photo from Microsoft Photo Editor onto plain 8.5x11 paper. This always produces a paper jam. If I copy/paste the photo into, say, Word, and print from Word, the document prints properly.

 

This is not a "false paper jam" - the printer attempts to feed the paper, and jams (and creases) the paper in the attempt.

 

In Photo Editor, I explicitly chose "plain paper" and "main tray", rather than automatic settings.

 

Any help would be appreciated!

 

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