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yachtnman
Posts: 3
Member Since: ‎04-25-2011
Message 1 of 4 (1,294 Views)

paper "upside down" insert photo paper with glossy side facing down error message printing a check

I get a paper "upside down" insert photo paper with glossy side facing down error message printing a check and when I reinsert it exactly the way it was before and press the "ok" button it prints correctly.  Is it having difficulty recognizing the "check" type paper?...I think this could be a settings issue but I don't know what setting to put it on to fix this issue.

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Bob_Headrick
Posts: 16,147
Member Since: ‎11-17-2008
Message 2 of 4 (1,279 Views)

Re: paper "upside down" insert photo paper with glossy side facing down error message prin

I would suggest selecting "plain paper" as the media type.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

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yachtnman
Posts: 3
Member Since: ‎04-25-2011
Message 3 of 4 (1,276 Views)

Re: paper "upside down" insert photo paper with glossy side facing down error message prin

Same result....shows same error  by the way I am on window 7 64 bit with an all in one C7280

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yachtnman
Posts: 3
Member Since: ‎04-25-2011
Message 4 of 4 (1,271 Views)

Re: paper "upside down" insert photo paper with glossy side facing down error message prin

Also it is asking to verify the paper is facing face down and if so hit "ok"......when I do this it prints properly but one check at a time and have to reload the paper each time.  There must be some fix for this.....some box I need to check or uncheck or something.....

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